See what the Back-Up Care Program offers.
Back-Up Care Program Care Options
• In-home well and mildly ill child care
• In-home adult and elder care
• Center-based child care, on a space-available basis (The Back-Up Care Program utilizes a nationwide network of Bright Horizons centers and select non-Bright Horizons child care facilities. After you register for the program, you will have access to a search function for finding participating centers in/near your preferred zip code.)
Program participants may use the Back-Up Care benefit for a family member, such as a child, step-child, spouse/partner, parent or in-law, or even for themselves. Children through 17 years of age are eligible as are adults 18 years and over.
Program Details
• Access up to 20 days of back-up care per academic year (July 1-June 30).
• In-home care for children, adults, and elders – $10/hour for up to 3 dependents
• Center-based child care – $30/child/day or $55/family/day
• 4-hour minimum for all care requests
• You may schedule care as early as 180 days in advance up to and including the day care is needed. For same day care, Bright Horizons will make every effort to secure care for your dependent. For a same day request, contact Bright Horizons by phone (877-242-2737) and a care consultant will walk you through your options.
Days/Hours Available
Hours vary depending on the type of care required. The service is designed to provide care when employees need to be at work. In-home care is available 24 hours a day, 7 days a week during your work hours. Center-based care hours vary based on the center’s operating hours. There is a 4-hour minimum for all care requests.
Quality of Care
Child care centers in the Back-Up Care network must be accredited by the National Association for the Education of Young Children (NAEYC) or meet or exceed state child care licensing requirements. All in-home care agencies in the network are credentialed and employ trained caregivers. All center and in-home care providers participate in an extensive screening and training process.
