Solutions for Your Entire Family
UCSF partners with Bright Horizons® to offer high-quality back-up care to eligible members of the UCSF community. Turn to the Back-Up Care Program to manage your family's care needs when school is closed, a sitter cancels or a regular caregiver is unavailable. See program updates.
Eligibility
Back-up Care Program eligibility is limited to the following:
• UCSF Faculty in the Ladder Rank, Professor in Residence and Clinical X series
• UCSF Faculty in the Adjunct and Health Sciences Clinical Professor series with appointments of 51% or more paid by UCSF
• UCSF Residents and Clinical Fellows (as appointed by the UCSF and UCSF Fresno Offices of Graduate Medical Education)
If you are unsure of your UCSF appointment, please contact your HR Generalist. (If you're a UCSF student seeking back-up care, please visit Student Back-Up Care Program.)
For more program details, see below or call 877-BH-Cares (877-242-2737). Have other questions? Contact myfamily@ucsf.edu.
Program Updates:
• You may now reserve care up to 180 days in advance (as opposed to 90 days in advance).
• Care used on or after May 12, 2023 is now taxable. See the Fair Market Values effective January 1, 2025.
• Do you usually request a COVID-vaccinated caregiver for in-home back-up care? There are new instructions (look under FAQs) for such requests starting May 11, 2023.